Exchange and Return Policy

We would like to inform you that all products sold are subject to a no-return or exchange policy. We are committed to offering high-quality products and encourage our customers to carefully review the product before completing their purchase.
Exceptions:
In case of a manufacturing defect or if the product does not match the advertised specifications, you can contact us via WhatsApp to submit a review request.
Our Commitment:
We are committed to providing clear information about the products to ensure your complete satisfaction before purchasing.
Refund:
For refund or exchange requests due to a defect in the product or non-compliance with the specifications, a delivery fee of 30 SAR for shipping the product to the customer and 30 SAR for returning the product from the customer to the store will be deducted.
The refund will be processed according to the payment method used at the time of purchase (Mada, Visa, MasterCard). Any banking transaction fees will also be deducted, and the refund will take between 3 to 14 business days.